The KnowledgeOne knowledge management tool and the corresponding implementation methodology, based on the well known Knowledge Centered Service (KCS) framework, are targeted at the low maturity ITSM organizations in the SME sector, initially selected as the main scope of the project
Answare’s “Prototype, Product, Technology and Service Development” project, supported by the Economic Development and Innovation Operational Programme (GINOP) has come to an end. The project delivered a methodology and implemented a software tool to provide support for IT service management (ITSM).
Project Completion Date: 2019.11.15
Amount of grants awarded: 59 339 121 Ft.
Project Identification Number: GINOP-2.1.7-15-2016-00620
More information about KnowledgeOne: KnowledgeOne
Link to KnowledgeOne: http://knowledgeone.hu/
ANSWARE Ltd. within the framework of Economic Development and Innovation Operational Programme, in the subject of “Prototype, product-, technology- and service development” has won financial support with its project named “ Development of a software and a methodology supporting the introduction and development of ITSM-based operation for organizations operating IT in the SME sector”.